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Author Topic: Encoder Problems ?  (Read 1184 times)
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Aroma
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« on: January 30, 2010, 06:27:10 AM »

Hi there
since i get Radio boss i have problems with streaming
when i listen the streams it seems every 30 sec the track jumps 3sec like a cut in a vinyl
dont now whats the problem i use the latest version
on a
Server:
AMD Athlon 64 X2 3400+
Dual-Core 2x 1.8 GHz
4 GB DDR2 (667 MHz)
stream runs with
with 256kbps
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djsoft
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« Reply #1 on: January 30, 2010, 06:33:36 AM »

You should check your network connection, this can happen if it works slower that 256kbps.
Also, you can send us a stream address (to support@djsoft.net) so we could check what's going wrong with it.

And, I see topic named "Encoder Problems ?", it's confusing... do you listen to stream (i.e. playin URL), or do you stream yourself?

Thank you.
« Last Edit: January 30, 2010, 06:35:23 AM by djsoft » Logged

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Aroma
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« Reply #2 on: January 30, 2010, 06:45:42 AM »

sorry i mean when i listen to my own stream when it plays from server with Radioboss
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djsoft
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« Reply #3 on: January 30, 2010, 06:55:01 AM »

I think it's still a good idea to check internet connection everywhere (server upload speed and, from where you're listening, download speed).
Because skips are usually happen if connection is slower than stream.

BTW, what format are you using to broadcast?
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Aroma
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« Reply #4 on: January 30, 2010, 06:59:27 AM »

streaming in mp3 format

when i use winamp or somthing like that
it works .
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djsoft
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« Reply #5 on: January 30, 2010, 09:27:25 AM »

As I already answered in the email, this problem is confirmed and currently we're working on solution.
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rlwebradio
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« Reply #6 on: March 31, 2010, 10:25:56 AM »

We have the same problem (I suppose) since a couple of day.
Especially in the afternoon (italian time that means GMT + 1) our streaming "jump".
And one more issue (it's not a great period for us :-/ ): in the afternoon as well RadioBOSS skips some scheduled task.
As you can see in the attached report, there'a task scheduled from 7.59.30 AM every our entitled "SETTE PER UNO". The last time it starts correctly is at 14.59.30 but after that... nothing. We forced it to start after 5pm.

What about?
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djsoft
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« Reply #7 on: April 03, 2010, 05:06:51 PM »

I suppose you're using the latest version (if not, please get an update here: http://www.djsoft.net/enu/update.htm).
Please describe, what is "streaming jump".
When it skips scheduled tasks, I see you're using the "repeat every" feature, how much times repeat is set, and, what other options are activated? And, what start time is set for this task? (will be better is you post a screenshot with task settings here).
Thank you!
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rlwebradio
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« Reply #8 on: April 06, 2010, 09:10:19 AM »

here it is the screenshot required. thanks.
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djsoft
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« Reply #9 on: April 07, 2010, 09:54:08 AM »

Thank you for screenshot. The solution will be ready soon.
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djsoft
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« Reply #10 on: April 08, 2010, 03:54:13 PM »

Need an update on this issue. In the first message you said, that task is scheduled from 7.59.30 AM every hour. On the screenshot we see that it's start time is 16.59.36 (or 4.59.36 PM) which is different from the first message. The task from the screenshot doesn't suppose to start at times  we have in the report you attached (14 repeats from 16.59.36 - the last time task will start is 07.59.36).
Please give more info on this.
Thank you.
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rlwebradio
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« Reply #11 on: April 14, 2010, 09:21:08 AM »

we apologise on this. It looks to be a mistake but we're verifing. Thanks
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