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After performing a machine restart due to Microsoft updates, I am receiving two error messages; 1) Access violation at address 7763FF95 in Module 'ntdll.dll'. write of address 00000048 2) Input device error. No Input device selected. For items two, I have checked input and playback settings...

Hi, I have 2 instances of RB running, on the backup computer, after restarting RB, it keeps asking for the license key despite entering the key previously. RB Version 6.2.0.5 Profile saved Settings saved and backed up. Any idea how to stop this? Thanks

Hello, Its been a while i came on he forums. I have a line in that is very low. all input volume is turned up and no way to increase the volume. Issue is when the adverts play, the volume jumps up to the correct volume. After advert finishes, the volume goes down again. Anyway to route the...

Hello, We have been using a manual system of logging adverts and spots for a number of years and now with growth looking to automate a lot of the process around advertising. Is anyone here using a Traffic and Billing software which works well with RadioBoss? Was the integration easy to setup...

The Broadcast button is situated right next to the Jingle button on the Radioboss console. As a consequence, presenters are frequently (by accident) hitting this button which disconnects broadcasting. This is a pain and despite telling them to be careful, this re occurs which obviously cause...

Hi, So I have been using Virtual cables on the Playback main (on-air) soundcard and on the input I have set the virtual cable as a line in and have been using this successfully for over a wee  then suddenly lost signal. Checking the Playback Speakers in the Sound Control panel, I cant see any...

Hi, We are looking to send Task names to our website to show the presenter/playlist/advert (not the individual adverts but the task name) currently playing. Is there a way to add a picture to the task names, so it can be sent to the website/tunein etc? Thanks MB

Updated to 5.9.2 and after restart, group name has disappeared in scheduler tab. It is still there, just not visible. Is this expected?

Hi, I am trying to synchronise adverts between prod and backup Radioboss. I have copied all advert events and advert playlist over and they appear in the advert scheduler however the spots are not carried over. Any advice on what else do I need to copy over from prod to backup for the adverts...

Hi, I seem to to have occasions where when a new event is started (not adverts) the encoders disconnects and then automatically reconnects. the error is typically [WS] Warning ! Title update failed (Output x) then followed by 'Server connection closed (output x). I also get [E40] Cannot start...

Hi, We use the overlay playback with the 'pause the playlist' option set in the advert scheduler. Is there a way to insert a command to play the next song/pre recorded segment from the beginning (for pre recorded shows of 4 to 6 segments) when the ad break has finished in the advert scheduler...

Cant seem to get the overlay files (adverts) pulled in using the Report generator which is a new feature for 5.6.2. Is this confirmed as working? Thanks

I currently use the advert scheduler in overlay mode which works extremely well for me as I have around 7 x 3 hour live shows daily. Adverts are scheduled every 30 minutes on a daily basis. This method works best for me as when the adverts play, the stream is not interrupted but 'paused' then...

When I go to the add scheduler, select Ads overview > All, then once the list of adverts appear, select Print > Save, then nothing happens. Anyone else experiencing this issue? Any ideas who could be the cause? Thanks

Hello, I would like to be able to use the report generator to do queries on adverts which will let me know 1 - When an advert has started/finished 2 - What time spots the adverts are running 3 - What days the adverts are running on. eg. Mon/Weds/Friday 3 - Extract additional TAG info (eg...

Hi All, Currently running this in test mode. We have 1/2 blocks of advert which play every half an hour. We use the ad Scheduler for setting the schedules which works great on live in coming streaming shows as the stream is set to pause when the adverts are triggered. Wondered if there is a...