jharris171185
Member
Hello,
I'm on c19, and my listener count is not updating. I've been listening now for almost half an hour, and it continues to show 0 listeners. I could understand if it took a minute or two to show up, but it has been way longer than that. I can only assume then, that if it's not picking me up, it's not picking others up either. This needs to be fixed asap! I have people who are really big on knowing listener count from their shows, and they get bent out of shape if I can't provide them with this info. I don't know if the issue is only on c19 or service wide, but would appreciate a quick fix for this.
I've done some testing, and the issue has happened with my iPhone, a pc, Mac, and now Apple TV. The only time it actually showed me with a listener connected is when I connected via radio boss desktop. I have it connect to my stream for an hour before I go live, so when I have on my headphones and am getting things ready in studio, I can still monitor things, then it kills the stream about 30 seconds before I go live, so no loopback. That is really not relevant to the point at hand, other than to say that the only time it detected a listener was when radioboss connected. With every other agent I have tried, listener count remains at 0.
Thanks in advance for a quick fix.
I'm on c19, and my listener count is not updating. I've been listening now for almost half an hour, and it continues to show 0 listeners. I could understand if it took a minute or two to show up, but it has been way longer than that. I can only assume then, that if it's not picking me up, it's not picking others up either. This needs to be fixed asap! I have people who are really big on knowing listener count from their shows, and they get bent out of shape if I can't provide them with this info. I don't know if the issue is only on c19 or service wide, but would appreciate a quick fix for this.
I've done some testing, and the issue has happened with my iPhone, a pc, Mac, and now Apple TV. The only time it actually showed me with a listener connected is when I connected via radio boss desktop. I have it connect to my stream for an hour before I go live, so when I have on my headphones and am getting things ready in studio, I can still monitor things, then it kills the stream about 30 seconds before I go live, so no loopback. That is really not relevant to the point at hand, other than to say that the only time it detected a listener was when radioboss connected. With every other agent I have tried, listener count remains at 0.
Thanks in advance for a quick fix.