FAQ - RadioBOSS Questions
1. The program doesn't run/constantly aborts with errors/no sound. What should I do?
Make sure that your have WDM* sound card drivers and DirectX9 installed. Errors can sometimes be caused by antivirus software, try to disable it.
Warning! If the program hangs (or the "The program has performed illegal operation and will be shut down..." message appears and prompts you to notify Microsoft about the problem) during opoeration, you can use the following solutions to this problem, especially if you are going to use the program without user control for long time - several days to months:
a) In the system.ini file, find the "NoMixerChannel=0" line and replace it with "NoMixerChannel=1" - this will disable program mixing, which causes problems on several computers. This works starting with version 2.7.1.249.
b) Also, you can use the monitor program (version 2.7.0.230 and newer) - watchdog: download. This program restarts the player in case it hangs or aborts. The manual can be found in the readme file in the archive.
If the problem persists, try to enable the "DisableVisThread" option in the System.ini file in the program folder (it should look like DisableVisThread=1, and restart the program). This will disable visualization (columns with signal level and chart to the left of the clock), which causes errors on some systems.
If there is no sound, check effect configuration, especially AutoAmp (you can try to disable it or reset to defaults using the Reset button), equalizer and Gain controller. You could also check in the RadioBOSS configuration which device and loud speaker are used to output sound. Also, the sound may be disabled in the sound card mixer options.
If the "WMVCORE.DLL not found" message appears or WMA tracks cannot be played, you should download Windows Media Format 9 Runtime from the
Microsoft website or
from here (3,5
Mb). Instead of downloading codecs, you can delete the bass_wma.dll from the Plugins folder, but in this case you won't be able to play WMA files.
If the problem persists, contact the technical support -
support@djsoft.net.
Describe the problem in detail, what caused the error and describe your system (operating system, sound card model, computer configuration etc.). You could also attach a screenshot.
* - windows XP/2000/2003 work with WDM only; Windows 98SE - with WDM and VxD;
Windows 98 doesn't support WDM drivers and therefore this program.
2. How can I increase the level of advertisements and announcements in RadioBOSS?
In the configuration, you should specify the advertisement indentifier (as described in the help system) and specify level increase in dB. Then, all files, which match the "advertisement" criteria, will be played louder than the background music.
3. How to configure linear input to play and stop in specified time?
For this purpose a scheduler is set (in the RadioBOSS main window). For
start-up of the line-in a new scheduled task should be added with a time of
start, the file name should be set as “Line.In” (Menu: Playlist->Add LINE.IN).
The line-in will be played back until it is stopped manually or until the
scheduled shut-down time comes. To have the line-in turned off at a fixed
time, a new task should be added into the schedule, setting the preferred
time and date along with the name of the file – “stop” and “next” (without
the paths, just one word). “Stop” will simply stop the playback, while
“next” will play the next track on the playlist. Important: "Start
Immediately" option have to be turned on.
4. What is a way to set RadioBOSS so the commercials are played at a fixed time, and the rest of the time is filled with line-in broadcasting?
The “Line.In” file should be added to the playlist and then started – the
retranslation will begin; then the “repeat playlist” option should be turned
on (the necessary button is located to the right from the RND button); every
block of the commercials should be programmed into the schedule. As a
result, the Line.In (i.e. retranslation) is working all the time, and at
necessary moments it is paused by the scheduled commercial blocks; and
thanks to turning on the playlist repeat, the line-in playback is turned
back on after the commercial is over. Important: "Start Immediately" option
have to be turned on.
5. I have to play sound in several locations using different outputs of multichannel sound card. What is the correct configuration process?
To play sound in several locations, you must install the necessary number of program copies (one for each location) in different folders. Then, for each copy you should modify its settings:
1. Disable "Prevent several copies from running simultaneously" - this will allow you to simultaneously launch programs from each folder.
2. Configure output - select front, rear, side or center/LFE pair of loud speakers - each program will output stereo sound to the corresponding pair of loud speakers.
6. How can I make a shortcut to have the specified profile loaded at program startup?
You should create a shortcut for the radioboss.exe file, open its properties and append to the command line the profile profile_name string where profile_name is the name of the profile you want to load. For example, the command line was "D:\Soft\radioboss\radioboss.exe" and you want to load the vasya profile. The command line must look as follows "D:\Soft\radioboss\radioboss.exe profile vasya". If the profile name contains spaces, it must be enclosed in quotes: (D:\Soft\radioboss\radioboss.exe profile "vasya pupkin").
7. How can I remotely (e.g. over a network) find out the parameters of the track being played?
When the track is launched, the nowplaying.xml file is created (the filename can be changed in the player.ini file using the XMLExportFileName parameter), which contains information about the currently played track (name, artist etc.).
8. I have to play a voicetrack along with the music, how can I do this?
First, you should enable this option. In the settings window, the "System" tab, mark the "Enable voicetracks" checkbox.
Then in the "name" or "artist" tags of the voicetracks, write "Voice Track" so that these files will be treated as voicetracks.
In the musical base specify intro and outro values for tracks (right-click the track, select "Tag editor...").
The voicetrack will be played between intro and outro of the mixed tracks.
For example, in the following playlist:
Song1
VoiceTrack
Song2
Voice Track will be played between the outro of song1 and intro of song2.
9. Can I execute commands in the playlist?
Yes. To do this, you should first create a text file with the .command extension (e.g. my.command) and add it to the playlist. This file can have the same commands as the scheduler (description of the scheduler commands can be found in the RadioBOSS help system in the Working with player\Schedule chapter).
For example, the following contents of the my.command file:
-----
set com1 txd
playfile c:\music\file1.mp3
-----
will first set the txd signal on the com1 port and then play the file1.mp3 file
10. I need the track number in the playlist to present in the report. How can I do this?
In the player.ini file, replace the ShowTrackNumberInReport=0 line with ShowTrackNumberInReport=1