Falha no carregamento do fade e tempo de mixagem

Fl?vioAR

New member
We are recording one more problem, quite primary in the system: At random times, the mixing time and fading time of the songs are not being updated in the progress bar. We verified that there was no file with the same identifier in the instance file. No radio station can operate with such faults. Playing a song without fade or mixing time is inadmissible. When this case occurs, the song name is also not updated on the server. Please, we ask for a solution to this problem, either a misconfiguration on our part or a system failure. We are currently not using RadioBOSS, due to this occurrence. We need help! :-\ ???
 

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It could be that the track you play was assigned to a file type (crossfades are off for file types by default): http://manual.djsoft.net/radioboss/en/using_different_types_of_files.htm

It can be because file type's identifier happened to appear in track's artist/title information.

Also check custom crossfade settings and Track Tool settings - right click on a track in the playlist and select Track Tool and Segue Editor and select parameters.
 
We did all of its guidelines, but without success. After some tests, we noticed that the problem only occurs with the use of "TrackList". When we loaded the playlist directly with the songs and vignettes we did not see any occurrence of the fact. Please, we ask for urgency. We are not currently using RadioBOSS because of this problem.

Sincerely,
Fl?vio
 
Track List shouldn't be a problem in this case. When this happens again, please press Ctrl+D, you will see a small window after doing so - please make a screenshot of it - it will help to understand what happens (Ctrl+D opens diagnostics window).
 
Ol?,

Fizemos o seu procedimento. Arquivo em anexo.

Atenciosamente.
 

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Dmitry,

Any progress in your analysis of our problem? Please, we ask you to return information about the matter. We are unable to use the software.  ???


Regards,
Fl?vio
 
I answered to your support ticket. If you want, we can discuss the problem here instead of the ticket. But not in both places :)
 
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