RadioBOSS crashing

RadioNarodnjkSi

New member
Access violation at address 00DCC94F in module 'radioboss.exe'. Read of address 0000000D.

Im asking for help! Why is this happening and blocking the program and stop working? How can I fix the problem that the program will work smoothly Thanks
 

djsoft

Well-known member
Staff member
Please specify what RadioBOSS version do you use. In order to diagnose the problem, please click Help->Contact support->Send bug reports - from the reports we'll be able to tell what went wrong.
 

djsoft

Well-known member
Staff member
Please update to the latest RadioBOSS 5.8.1, the problem should be fixed there.
 

celso

Member
It happens with all the songs that are marked with voice tracks, the pre-listening does not work!
RadioBoss 5.8.1.0
 

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djsoft

Well-known member
Staff member
celso said:
It happens with all the songs that are marked with voice tracks, the pre-listening does not work!
RadioBoss 5.8.1.0
Please click the Details button in the report and send the bug report to us to investigate.
 

celso

Member
There is something wrong when we do the retransmission, Jingle, teasers and time announcement that are programmed in standby mode as they are reproducing air, this should not happen. It's playing over the relay. This happens most of the time after about 30 minutes, but I've noticed before that time

Radioboss 5.8.1
 

celso

Member
djsoft said:
Can you please send a screenshot of an event that is playing over the relay?


What happens is that it usually runs the list during retransmission in the same way that a dj auto runs on the web, so if the relay has a cut, the music on Radioboss takes over. The problem is that the jingles, time announcements, teasers ... sometimes they are not respecting this, they come out in the air playing on the relay. The songs on the Radioboss play normally and go to the air only if there is a cut in the relay. I can not send a screenshot, an audio or video could be.

To inform you, jingle and time announcement and teasers are inserted in the list by automatic programming. Teasers and jingles programmed from a rotating list (TrackList), time programmed direct.
 

djsoft

Well-known member
Staff member
We'll need a screenshot of one of the events that run over the relay, so that we can reproduce the problem here. A quick test did not confirm this (everything that is inserted into the playlist or plays in overlay players, is muted when the relay is active).
 

celso

Member
djsoft said:
We'll need a screenshot of one of the events that run over the relay, so that we can reproduce the problem here. A quick test did not confirm this (everything that is inserted into the playlist or plays in overlay players, is muted when the relay is active).


Here is how to schedule the jingle event and time. I also made a note of the minutes that are happening, it seems to have a pattern.

The retransmission begins at 9 am and runs until 10:25 am.
Hour and minutes the errors occurred: 09:09, 09:39, 10:09, 10:19. It always occurs in jingles, which are programmed from a list (TrackList). Note with time announcemet rarely happens.

Video of one of the moments
https://www.dropbox.com/s/kvjy0om6tjl7jik/InShot_20190117_104811945.mp4?dl=0
 

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