Hi,
I seem to to have occasions where when a new event is started (not adverts) the encoders disconnects and then automatically reconnects. the error is typically [WS] Warning ! Title update failed (Output x) then followed by 'Server connection closed (output x).
I also get [E40] Cannot start broadcasting (output x) Error 40 network timeout. occasionally as well
I have three encoder. two are on one server the other is on a separate location different server.
sometimes both encoders on the same server drop, the other remains, sometimes its the other that fails
I have been monitoring this a few weeks, setup network monitoring to detect if it packet drops/network disconnects/network latency on the host server is the culprit. I also have router logs capturing the same information across the whole environment but nothing picked up on the same network, I have another (brand) encoder streaming to another media server in the same network environment and not seeing the same errors.
Is this a expected behaviour from the built in broadcaster on Radioboss?
I seem to to have occasions where when a new event is started (not adverts) the encoders disconnects and then automatically reconnects. the error is typically [WS] Warning ! Title update failed (Output x) then followed by 'Server connection closed (output x).
I also get [E40] Cannot start broadcasting (output x) Error 40 network timeout. occasionally as well
I have three encoder. two are on one server the other is on a separate location different server.
sometimes both encoders on the same server drop, the other remains, sometimes its the other that fails
I have been monitoring this a few weeks, setup network monitoring to detect if it packet drops/network disconnects/network latency on the host server is the culprit. I also have router logs capturing the same information across the whole environment but nothing picked up on the same network, I have another (brand) encoder streaming to another media server in the same network environment and not seeing the same errors.
Is this a expected behaviour from the built in broadcaster on Radioboss?