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Author Topic: Error Playing  (Read 119 times)

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DjDominic

  • Posts: 18
Error Playing
« on: September 03, 2019, 04:14:13 PM »
I keep getting this error message Error Playing File (Code 41: "Unsupported File Format") It is happening on a lot of files. Some are MP3 and some are AIFF files.
« Last Edit: September 04, 2019, 10:38:15 PM by DjDominic »

djsoft

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    • http://www.djsoft.net
Re: Error Playing
« Reply #1 on: September 05, 2019, 05:28:10 AM »
It looks like that file has an .mp3 extension while ion fact it's something else. You can send one of the files that do not play to support@djsoft.net, we'll check what's wrong.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

DjDominic

  • Posts: 18
Re: Error Playing
« Reply #2 on: September 05, 2019, 06:51:31 PM »
I think they are hidden itunes mac files. I can't remember how to hide them from RadioBoss.

djsoft

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Re: Error Playing
« Reply #3 on: September 06, 2019, 05:56:50 AM »
I think they are hidden itunes mac files. I can't remember how to hide them from RadioBoss.
Yes, iTunes files have the same extension as music files therefore RadioBOSS will also add them to the playlist. I'm not sure what the solution would be here, except deleting iTunes files.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net