• English
  • Deutsch
  • Español
  • Русский
Professional Radio Automation at a price you can afford.Professional Radio Automation at a price you can afford.
RadioBOSS box
RadioBOSS makes automating your broadcast to the world, your business or shop professional, simple, affordable, reliable.

Author Topic: Problems with german letters  (Read 283 times)

0 Members and 1 Guest are viewing this topic.

zooma

  • Posts: 27
Problems with german letters
« on: April 02, 2020, 10:42:14 AM »
Good afternoon,

we have the problem, if we have german letters like "ü" in the titles, the song is bugged in the program, cannot be played and does not show the song duration.



Many greetings

djsoft

  • Administrator
  • Posts: 10333
    • http://www.djsoft.net
Re: Problems with german letters
« Reply #1 on: April 02, 2020, 02:48:41 PM »
we have the problem, if we have german letters like "ü" in the titles, the song is bugged in the program, cannot be played and does not show the song duration.
What RadioBOSS version do you use?
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

zooma

  • Posts: 27
Re: Problems with german letters
« Reply #2 on: April 02, 2020, 03:52:38 PM »
5.9.3.0

djsoft

  • Administrator
  • Posts: 10333
    • http://www.djsoft.net
Re: Problems with german letters
« Reply #3 on: April 04, 2020, 04:55:55 AM »
We can't reproduce the problem here. How do you add files to the playlist?
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

zooma

  • Posts: 27
Re: Problems with german letters
« Reply #4 on: April 04, 2020, 02:25:20 PM »
Hey,

we add the songs by dragging the folder containing all songs into the playlist. Attached are a few pictures, in the filebrowser the names are also displayed correctly.




djsoft

  • Administrator
  • Posts: 10333
    • http://www.djsoft.net
Re: Problems with german letters
« Reply #5 on: April 06, 2020, 03:23:02 AM »
We can't reproduce the issue here, I'm sorry. Please contact support@djsoft.net and specify your product code.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

djsoft

  • Administrator
  • Posts: 10333
    • http://www.djsoft.net
Re: Problems with german letters
« Reply #6 on: April 11, 2020, 07:28:00 AM »
This was fixed in RadioBOSS 5.9.4 update: https://www.djsoft.net/smf/index.php/topic,4325.30.html
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

zooma

  • Posts: 27
Re: Problems with german letters
« Reply #7 on: April 14, 2020, 03:12:01 PM »
No, the problem still exists.

djsoft

  • Administrator
  • Posts: 10333
    • http://www.djsoft.net
Re: Problems with german letters
« Reply #8 on: April 15, 2020, 03:30:04 AM »
No, the problem still exists.
Please click Tools->Clear tag cache and restart RadioBOSS this should fix the problem.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

zooma

  • Posts: 27
Re: Problems with german letters
« Reply #9 on: April 15, 2020, 05:57:50 AM »
Unfortunately this did not work for me, the problem still exists :(

zooma

  • Posts: 27
Re: Problems with german letters
« Reply #10 on: April 15, 2020, 06:13:25 AM »
I just tested again, if the reason is the special character encoding of Wine/Ubuntu, but this did not help. (I also deleted the tag cache again).


djsoft

  • Administrator
  • Posts: 10333
    • http://www.djsoft.net
Re: Problems with german letters
« Reply #11 on: April 17, 2020, 09:11:25 AM »
It can be some Wine issue as we don't see the problem here. You can try disabling tag cache completely (Settings->General) but other than that I don't see any solution.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net