AdScheduler problem

[NestorC]

Esta es mi situación.
Tenemos un PC que llamamos "Edición" donde se programan todos los anuncios de dos emisoras de radio diferentes.
Ese PC tiene dos instalaciones de RadioBoss, y uso un AdScheduler para programar una emisora y el otro para programar la otra.
Una vez terminada la programación, hacemos clic en "Crear lista de reproducción y eventos" y, usando la API de RadioBoss, enviamos la programación a otro PC, el que está en directo en antena.
Teníamos instalada la versión 7.1.5.1 x86 y todo funcionaba perfectamente.
Cuando actualicé a la nueva versión, 7.2.5.1 x86, para una de las dos estaciones, ese PC empezó a mostrar el mensaje de error que adjunté en la imagen.
El otro AdScheduler, que seguía en la versión antigua, seguía funcionando perfectamente.
Luego actualicé el segundo RadioBoss (el que seguía funcionando) a la nueva versión, y desafortunadamente también dejó de funcionar.
Desinstalé todo y volví a instalar la versión antigua, la 7.1.5.1, y todo volvió a funcionar perfectamente.
¿Alguna sugerencia?

 

[djsoft]

Please write in English.

 

[NestorC]

Sorry, it was in English, but my translator played a trick on me!

This is my situation.
We have a PC that we call "Edition" where all the announcements from two different radio stations are programmed.
That PC has two installations of RadioBoss, and I use one AdScheduler to program one station and the other to program the other.
Once the programming is finished, we click on "Create playlist and events" and, using the RadioBoss API, we send the programming to another PC, the one that is live on the air.
We had version 7.1.5.1 x86 installed and everything worked perfectly.
When I upgraded to the new version, 7.2.5.1 x86, for one of the two stations, that PC started to display the error message I attached in the image.
The other AdScheduler, which was still on the old version, was still working perfectly.
Then I updated the second RadioBoss (the one that was still working) to the new version, and unfortunately it stopped working as well.
I uninstalled everything and reinstalled the old version, 7.1.5.1, and everything worked perfectly again.
Any suggestions?

 

[djsoft]

Error 12002 means the request timed out. What version is sending (the Ads Scheduler part) and which one receives the ads (where the API is enabled)?

 

[NestorC]

The receiving side is version 7.2.5.1 x64.
The sending side is clearly stated in my previous post. If you read it, you'll see the problem I'm having.
I repeat the problem:

This is my situation.
We have a PC that we call "Edition" where all the announcements from two different radio stations are programmed.
That PC has two installations of RadioBoss 7.1.5.1 x86, and I use one AdScheduler to program one station and the other to program the other.
Once the programming is finished, we click on "Create playlist and events" and, using the RadioBoss API, we send the programming to another PC, the one that is live on the air. (Radioboss 7.2.5.1 x64)

In the "Edition" PC:
We had version 7.1.5.1 x86 installed and everything worked perfectly.
When I upgraded to the new version, 7.2.5.1 x86, for one of the two stations, that PC started to display the error message I attached in the image.
The other AdScheduler, which was still on the old version (7.1.5.1 x86), was still working perfectly.
Then I updated the second RadioBoss (the one that was still working) to the new version (7.2.5.1 x86), and unfortunately it stopped working as well.
I uninstalled in "Edition" PC everything and reinstalled the old version, 7.1.5.1 x86, and everything worked perfectly again.

 

[djsoft]

So it's not working if any of the versions is 7.2? And the error is always 12002 (the error message screenshot posted above)?

 

[NestorC]

I only test in 7.2.5.1, is a production PC is not easy to test for me!
Could you replicate this some situation?

 

[djsoft]

I only test in 7.2.5.1, is a production PC is not easy to test for me!
Could you replicate this some situation?

Well, the latest version is 7.2.5.0 - it seems interesting that yours is 7.2.5.1

Anyway, using RadioBOSS 7.2.5.0 - remote Ads export to another RadioBOSS (also 7.2.5.0) works successfully.

From your error message (code 12002) the problem is not about RadioBOSS - it's about network problem, that the connection can't be established at all. No ads or any data sending even occurs. Very likely, the problem is firewall/antivirus configuration - it doesn't allow the connection.

If it was RadioBOSS problem, the error message would be different like it's unable to process the received data or something.

 

[NestorC]

Maybe I didn't express myself well.
On one hand, you're right, I made a mistake with the version number. It's 7.2.5.0.
On the other hand, if you read my first message again, I clearly state the problem there, since version 7.1.5.1 works perfectly fine, and if I have only a single RadioBoss installation on version 7.2.5.0, it also works fine.
The problem is when there are two RadioBoss 7.2.5.0 installed on the same PC, each one for a different radio station.
That's when error 12.0.0.2 appears.
Please read my previous message again and realize that this is not a connectivity problem, but a RadioBoss problem.