Broadcast Titles

[the buzzz]

Hi all - apologies if this has been answered, however we use RB Cloud for all but 4 hours once per week, when we take control and broadcast live for our breakfast show. What I would like to do is simply have the broadcast title, "The Cindy & Daz Show" displayed as broadcast title for the entire 4 hours. Currently, when a song plays, artist and title is correct. However, when a commercial plays, the broadcast title displays the name of the ad; when a station ID plays, it shows the name of the ID (playing the best of...etc); or when a show promo plays, it displays the name of the show. We have changed all the file types to "use custom title for broadcasting" and set the name of the show, however nothing changes when we go "live", and the name of the file displays, which looks terrible when listeners stream via our app or website. I am obviously missing something, as one particular file type (for a community announcement) displays the show name correctly, even though the settings are the same for all other file types??? Any help would be greatly appreciated. Thanks Daz

 

[djsoft]

set the name of the show, however nothing changes when we go "live", and the name of the file displays

When you stream live, it will use whatever title your streaming software sends to the server. It does not use any title configuration you have set in the Cloud.