builtin encoders

[waynenrich]

hello i use the built in encoders and over the past few day i have noticed a number of dropped connection where it disconnects and reconnects at first i thought it was the old icecast 2.3.1 but having now upgraded to the 2.4.4 i have also run the icecast kh and still does the same which leads me to believe that its a problem with the built in encoders as i also use breakway and butt using virtual cables on another machine
the problem is within the built in encoders

 

[djsoft]

I don't think RadioBOSS encoders are the problem here, they are tested a lot and there are no open/known bugs or any stability issues. The same engine is used for RadioBOSS Cloud streaming service that runs 24/7 with no problems. If you see a lot of connect/disconnect problems it likely has something to do with your internet connection.

 

[waynenrich]

its not my internet connection as i full bushiness fiber 1 gigabit download and 115 megabit upload
this does not happen when i use the vb cable
"virtual soundcard throgh to butt" encoder no drops at all

 

[waynenrich]

i already asked my service provider "Isp" about any drop out and there isn't any ive also had software that monitors this

 

[djsoft]

I don't think there's something wrong with RadioBOSS because we can't reproduce this disconnect issue. So there's nothing for us to fix, problem is somewhere else.

 

[HMMMM]

Waynenrich what are you detecting the drop out on? Your browser or elsewhere? RB is pretty robust and has been doing this perfectly a long time. Are you sure it's not your BUTT (https://support.radiojar.com/support/solutions/articles/5000004593-how-to-set-up-butt) that is interfering with RB encoders stream? I am not sure why you would require this BUTT as RB takes sound and sends it to your stream. Are you not just creating two outputs to the stream?