Interrupción de pistas en programación de eventos

[YDNV]

Al programar eventos a través de una lista de reproducción en una lista de reproducción activa, en ocasiones se interrumpe alguna de las pistas y en otra ocasiones no

 

[djsoft]

Please write in English.

 

[YDNV]

We've had a serious problem for several months with the automation system for scheduling events for our radio programs on Ycoden Daute Radio.

Let us explain: We schedule rebroadcasts correctly, ensuring they are 100% accurate, and sometimes the track of the rebroadcast program continues smoothly until the end, while other times it cuts off after a few minutes and jumps to the next track.

To further prevent this from happening, we have disabled the silence detector. This issue occurs with both the latest version and previous versions. In fact, we are currently using an older version (6.2.4.2), but the problem also occurred with the most recent version, which we purchased on February 5th.

We manage continuity with the automation system using a generic playlist created by adding track lists. We also have specific playlists for the programs we rebroadcast, which we activate with the event scheduler, and this is where the problem we described sometimes arises. We have been working with Radio Boss for many years and have never encountered this serious problem before. We kindly request that you advise us on how to resolve this issue. Thank you.

Regards, Narciso Ramos

 

[djsoft]

Please use the most recent RadioBOSS 7.1, or RadioBOSS 7.2 beta https://www.djsoft.net/community/threads/radioboss-7-2-beta.13899/

Version 7.2 had some improvements/fixes regarding streaming and relaying, so potentially it should perform better.

If you need to play some other stream for a fixed amount of time, it's usually better to play it as a relay: https://manual.djsoft.net/radioboss/en/relaying.htm
Alternatively, you can insert it directly to the playlist: https://manual.djsoft.net/radioboss/en/stream_and_podcast_playback.htm (make sure to specify the duration). But in this case if the connection is unstable, it will try to reconnect a couple of times then give up. The relay will continue reconnecting attempts until stopped, and while the stream is unplayable, it will play the playlist contents.

 

[YDNV]

Their response has absolutely nothing to do with our question regarding the automation software failure, as we explained yesterday. Lamentable technical support.

 

[djsoft]

Their response has absolutely nothing to do with our question regarding the automation software failure, as we explained yesterday. Lamentable technical support.

Then more details are needed on the problem you have.