metadata/tags

[Radio Studio 1]

Hello everyone.

we moved from radionomy to sonixcast , now the tags are not being send anymore , pls help.
using shoutcast v1

 

[Radio Studio 1]

can it be that something went corrupt because if I turn the build in encoder of and use a standalone version it works perfect with the tags.....

 

[djsoft]

You should contact your stream hosting provider about this problem - it could be that the server is configured to receive tags in a certain encoding, for instance.

 

[Radio Studio 1]

I did and also contacted a friend who runs the same software as me on the same server and it works with him but not with me

 

[djsoft]

Did you change any settings on the Metadata tab for the encoder and in the Metadata category in settings? You can send screenshots of your settings to look at, maybe we'll be able to find what the problem is.

I also advice you to contact the company who provided you with the server, they should see in the logs why the title can't be updated (or they should see absence of attempts to update the title).