Playback dont Start. Error Code 23

[Peterkater]

Hi Guys,

i have a problem with my RB. I use win10 and version 5.6.1.0. Everytime i click on the speaker symbol in my playlist to prelisten a song, popup a window that say that the playback tool could not start and the error code 23 is showing. I tryed to find out what the error code want to tell me, but i cant find any information to fix the problem.
please help me and thanks in advance
Peter

 

[djsoft]

You need to make sure that correct device is selected for prelisten: http://manual.djsoft.net/radioboss/en/setting_up_pfl.htm

 

[Peterkater]

Thanks for your help. I fixed it  ;D

 

[patrick.de-bruyn]

Error Code 23 typically indicates a playback issue. To resolve this, try these steps:
1. Check your internet connection.
2. Clear your browser's cache and cookies.
3. Update your media player or app.
4. Ensure you have the necessary codecs installed.
5. Disable browser extensions that may interfere.
If the problem persists, consult the platform's support or seek technical assistance.

Sorry, but you should check the date,
the problem was solved almost 5 years ago.
The solution and the problem have nothing to do with the 5 points you listed.