RadioCaster do not keep Encoders

[pety]

Dmitriy

All the time when PC crashes RadioCaster starts without encoders (streaming stations).
This is very, very frustrating...

All the time the same thing...

 

[djsoft]

All the time when PC crashes RadioCaster starts without encoders (streaming stations).
This is very, very frustrating...

RadioCaster creates a copy of its settings file, so sometimes it can restore its settings in case when main settings file is missing or corrupted. If it still doesn't help in your case, then you should create settings backup and restore it when needed.

Better way to fix it is to avoid PC crashes: use UPS to deal with power outages, replace faulty hardware, remove unneeded software.

 

[pety]

All the time when PC crashes RadioCaster starts without encoders (streaming stations).
This is very, very frustrating...

RadioCaster creates a copy of its settings file, so sometimes it can restore its settings in case when main settings file is missing or corrupted. If it still doesn't help in your case, then you should create settings backup and restore it when needed.

Better way to fix it is to avoid PC crashes: use UPS to deal with power outages, replace faulty hardware, remove unneeded software.

I have UPS.
In !Settings Folder exists only caster.xml and system.ini.
I checked caster.xml and it contains info about streaming connection.
But this doesn't help. Always when PC craches RadioCaster is empty. It do not keep my encoder.
What I am trying to say is that RC has a bug.

 

[nelson c]

It has happened to me a few times too, I agree that there should be a problem.
Luckily I have a backup as Dmitry says everything is arranged and easy.

 

[djsoft]

In !Settings Folder exists only caster.xml and system.ini.
I checked caster.xml and it contains info about streaming connection.
But this doesn't help. Always when PC craches RadioCaster is empty. It do not keep my encoder.
What I am trying to say is that RC has a bug.

When we've tested it here, the copy of settings file solved this problem. Can you please give more information on how PC crashes?

It has happened to me a few times too, I agree that there should be a problem.
Luckily I have a backup as Dmitry says everything is arranged and easy.

I'm not sure if there's anything RadioCaster can do to avoid this from happening. It simply saves the settings (text file) and also makes a copy of it. If this file becomes missing or corrupted then there's little RadioCaster can do to avoid it... What kind of PC crashes lead to settings loss?

 

[pety]

I found it freezed about three or four times. I do not know the reason of the problem. I checked Event viewer but I couldn't find the source of the issue.

But as I told you RC was empty...

 

[djsoft]

I found it freezed about three or four times. I do not know the reason of the problem. I checked Event viewer but I couldn't find the source of the issue.

The whole PC frozen or only RadioCaster?

 

[pety]

I found it freezed about three or four times. I do not know the reason of the problem. I checked Event viewer but I couldn't find the source of the issue.

The whole PC frozen or only RadioCaster?

Whole PC.

 

[djsoft]

I found it freezed about three or four times. I do not know the reason of the problem. I checked Event viewer but I couldn't find the source of the issue.

The whole PC frozen or only RadioCaster?

Whole PC.

Then you should find the cause why it freezes. It should not happen at all - if the PC freezes, then it's either faulty hardware or some software misbehaves, I'd suggest you to find the cause. Currently the fast solution would be to create RadioCaster's settings backup and restore it when needed.

 

[pety]

I found it freezed about three or four times. I do not know the reason of the problem. I checked Event viewer but I couldn't find the source of the issue.

The whole PC frozen or only RadioCaster?

Whole PC.

Then you should find the cause why it freezes. It should not happen at all - if the PC freezes, then it's either faulty hardware or some software misbehaves, I'd suggest you to find the cause. Currently the fast solution would be to create RadioCaster's settings backup and restore it when needed.

I will reinstall windows 7 in near future.
I made backup too.

 

[nelson c]

In !Settings Folder exists only caster.xml and system.ini.
I checked caster.xml and it contains info about streaming connection.
But this doesn't help. Always when PC craches RadioCaster is empty. It do not keep my encoder.
What I am trying to say is that RC has a bug.

When we've tested it here, the copy of settings file solved this problem. Can you please give more information on how PC crashes?

It has happened to me a few times too, I agree that there should be a problem.
Luckily I have a backup as Dmitry says everything is arranged and easy.

I'm not sure if there's anything RadioCaster can do to avoid this from happening. It simply saves the settings (text file) and also makes a copy of it. If this file becomes missing or corrupted then there's little RadioCaster can do to avoid it... What kind of PC crashes lead to settings loss?

sometimes is to erase settings by restarting the computer. (Start-> restart windows)
I mean that was not caused by a problem of energy nor hardware. S.O. Windows 8.1

 

[djsoft]

sometimes is to erase settings by restarting the computer. (Start-> restart windows)
I mean that was not caused by a problem of energy nor hardware. S.O. Windows 8.1

The only way settings can be erased, is that both RadioCaster's settings files (main and backup) become missing or corrupted. It never happened here on any test machines... How often does it happen when you restart the PC?

 

[pety]

sometimes is to erase settings by restarting the computer. (Start-> restart windows)
I mean that was not caused by a problem of energy nor hardware. S.O. Windows 8.1

The only way settings can be erased, is that both RadioCaster's settings files (main and backup) become missing or corrupted. It never happened here on any test machines... How often does it happen when you restart the PC?

Nelson is right. Sometimes just restarted PC and  RC erased setting.

 

[djsoft]

I've added it to the list of bugs, we'll perform extensive testing of this situation. Happy new year!

 

[nelson c]

sometimes is to erase settings by restarting the computer. (Start-> restart windows)
I mean that was not caused by a problem of energy nor hardware. S.O. Windows 8.1

The only way settings can be erased, is that both RadioCaster's settings files (main and backup) become missing or corrupted. It never happened here on any test machines... How often does it happen when you restart the PC?

I think that 50% of restarts. (the PC is restarted with open RadioCaster).
Obviously if RadioCaster is closed when restarting the PC, everything works fine.

Happy New Year to all!