Unwritten captions in the player

radio maran

New member
Hello on my site For some reason the player has all kinds of letters in the player, instead of the track name.
What am I supposed to do, and if it can be completely removed, there will be no caption.
I would love for a quick response.
 

djsoft

Well-known member
Staff member
Can you please specify what control panel you use, is it RadioBOSS Cloud or Centova? Do you use the widgets we provide or it's a 3rd party player?
 

radio maran

New member
I use the regular version. Not in the cloud.
The player is external.
It seems to me that you only provide a player for the software in the cloud. I'm wrong?
 

djsoft

Well-known member
Staff member
It can be a problem with the player. You can configure the following from within RadioBOSS:

- Track title format, this is what is sent to the server (and what the player will read): https://manual.djsoft.net/radioboss/en/metadata.htm

- Title encoding. Some players may not support UTF8, for instance. You can try different text encodings on the Metadata tab when you configure the encoder: https://manual.djsoft.net/radioboss/en/broadcast.htm
 
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