urgent- Ads scheduler

Actually, it's happening again.

"2:56:07 PM";;"Command: stop";
"2:56:07 PM";playback;Stop;

"2:59:00 PM";scheduler;"Starting event ""[AdScheduler]""";
"2:59:00 PM";scheduler;"Schedule: [[AdScheduler]] 3 Wed_14-59.m3u8 (C:\RadioBoss\AdPlaylists\3 Wed_14-59.m3u8)";"C:\RadioBoss\AdPlaylists\3 Wed_14-59.m3u8"
"2:59:00 PM";scheduler;"Inserted 3 tracks from 3 Wed_14-59.m3u8";"C:\RadioBoss\AdPlaylists\3 Wed_14-59.m3u8"
"2:59:00 PM";;"40011 - News Intro A";"C:\Music\ZZ_News-Weather\40011 - News Intro A.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""40011"" TITLE=""News Intro A"" ALBUM="""" YEAR="""" GENRE=""Other"" COMMENT="""" FILENAME=""C:\Music\ZZ_News-Weather\40011 - News Intro A.mp3"" DURATION=""00:19"" PLAYCOUNT=""6"" LASTPLAYED=""2024-09-25 14:59:00"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"2:59:19 PM";;"Command: stop";
"2:59:19 PM";playback;Stop;
"2:59:19 PM";error;"NowPlaying can not be updated: Cannot create file ""\\Fileserver\rds\studiored\nowplaying.txt"". The process cannot access the file because it is being used by another process";
"3:00:01 PM";;"40016 - NRN News";"C:\Music\ZZ_News-Weather\40016 - NRN News.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""40016"" TITLE=""NRN News"" ALBUM="""" YEAR=""2019"" GENRE=""Blues"" COMMENT="""" FILENAME=""C:\Music\ZZ_News-Weather\40016 - NRN News.mp3"" DURATION=""03:49"" PLAYCOUNT=""63"" LASTPLAYED=""2024-09-25 15:00:01"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:03:50 PM";;"40021 - News Outro";"C:\Music\ZZ_News-Weather\40021 - News Outro.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""40021"" TITLE=""News Outro"" ALBUM="""" YEAR="""" GENRE=""Other"" COMMENT="""" FILENAME=""C:\Music\ZZ_News-Weather\40021 - News Outro.mp3"" DURATION=""00:06"" PLAYCOUNT=""54"" LASTPLAYED=""2024-09-25 15:03:50"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:03:55 PM";;"Spandau Ballet - Only When You Leave [2010 Remaster]";"C:\Music\1980s\Spandau Ballet - Only When You Leave [2010 Remaster].mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""Spandau Ballet"" TITLE=""Only When You Leave [2010 Remaster]"" ALBUM=""&#39;&#39;the Story&#39;&#39; The Very Best Of (Disc 1)"" YEAR=""2014"" GENRE=""New Romantic"" COMMENT="""" FILENAME=""C:\Music\1980s\Spandau Ballet - Only When You Leave [2010 Remaster].mp3"" DURATION=""05:01"" PLAYCOUNT=""1"" LASTPLAYED=""2024-09-25 15:03:55"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER=""10"" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:04:08 PM";;"[Cart] SFM Whisper (E:\Music\ZZ_IDs\30152 - Stationid 152 John Deeks 88.3 Whisper.wav)";"E:\Music\ZZ_IDs\30152 - Stationid 152 John Deeks 88.3 Whisper.wav";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""30152"" TITLE=""Stationid 152 John Deeks 88.3 Whisper"" ALBUM="""" YEAR=""2023"" GENRE="""" COMMENT="""" FILENAME=""E:\Music\ZZ_IDs\30152 - Stationid 152 John Deeks 88.3 Whisper.wav"" DURATION=""00:02"" PLAYCOUNT=""1"" LASTPLAYED=""2024-09-25 10:49:23"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:08:57 PM";;"Command: stop";
"3:08:57 PM";playback;Stop;
"3:08:57 PM";error;"NowPlaying can not be updated: Cannot create file ""\\Fileserver\rds\studiored\nowplaying.txt"". The process cannot access the file because it is being used by another process";
"3:15:16 PM";system;"Command (API): load 88.3 Southern FM.sdl";
"3:19:00 PM";scheduler;"Starting event ""[AdScheduler]""";
"3:19:00 PM";scheduler;"Schedule: [[AdScheduler]] 3 Wed_15-19.m3u8 (C:\RadioBoss\AdPlaylists\3 Wed_15-19.m3u8)";"C:\RadioBoss\AdPlaylists\3 Wed_15-19.m3u8"
"3:19:00 PM";scheduler;"Inserted 7 tracks from 3 Wed_15-19.m3u8";"C:\RadioBoss\AdPlaylists\3 Wed_15-19.m3u8"
"3:19:00 PM";;"Sponsor - Kieser";"C:\Music\ZZ_Sponsorship\Sponsor - Kieser.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""Sponsor"" TITLE=""Kieser"" ALBUM="""" YEAR="""" GENRE=""Other"" COMMENT="""" FILENAME=""C:\Music\ZZ_Sponsorship\Sponsor - Kieser.mp3"" DURATION=""00:30"" PLAYCOUNT=""4"" LASTPLAYED=""2024-09-25 15:19:00"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:19:04 PM";playback;Pause;
"3:20:03 PM";;"Sponsor - Kieser";"C:\Music\ZZ_Sponsorship\Sponsor - Kieser.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""Sponsor"" TITLE=""Kieser"" ALBUM="""" YEAR="""" GENRE=""Other"" COMMENT="""" FILENAME=""C:\Music\ZZ_Sponsorship\Sponsor - Kieser.mp3"" DURATION=""00:30"" PLAYCOUNT=""5"" LASTPLAYED=""2024-09-25 15:20:03"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:20:33 PM";;"Sponsor - Titanium Financial B";"C:\Music\ZZ_Sponsorship\Sponsor - Titanium Financial B.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""Sponsor"" TITLE=""Titanium Financial B"" ALBUM="""" YEAR="""" GENRE=""Other"" COMMENT="""" FILENAME=""C:\Music\ZZ_Sponsorship\Sponsor - Titanium Financial B.mp3"" DURATION=""00:30"" PLAYCOUNT=""2"" LASTPLAYED=""2024-09-25 15:20:33"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER=""1"" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:21:03 PM";;"Sponsor - Brighton Nissan A";"C:\Music\ZZ_Sponsorship\Sponsor - Brighton Nissan A.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""Sponsor"" TITLE=""Brighton Nissan A"" ALBUM="""" YEAR="""" GENRE=""Other"" COMMENT="""" FILENAME=""C:\Music\ZZ_Sponsorship\Sponsor - Brighton Nissan A.mp3"" DURATION=""00:30"" PLAYCOUNT=""3"" LASTPLAYED=""2024-09-25 15:21:03"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:21:33 PM";;"Sponsor - Kingston Arts Spring School Holiday Program 2024";"C:\Music\ZZ_Sponsorship\Sponsor - Kingston Arts Spring School Holiday Program 2024.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""Sponsor"" TITLE=""Kingston Arts Spring School Holiday Program 2024"" ALBUM=""Sponsorships"" YEAR=""2024"" GENRE=""Sponsorship"" COMMENT=""Music Bed KPM 157 Wiz Tok Bong (Jingle Factory)"" FILENAME=""C:\Music\ZZ_Sponsorship\Sponsor - Kingston Arts Spring School Holiday Program 2024.mp3"" DURATION=""00:30"" PLAYCOUNT=""3"" LASTPLAYED=""2024-09-25 15:21:33"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:22:02 PM";;"Sponsor - Release My Super";"C:\Music\ZZ_Sponsorship\Sponsor - Release My Super.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""Sponsor"" TITLE=""Release My Super"" ALBUM="""" YEAR="""" GENRE=""Other"" COMMENT="""" FILENAME=""C:\Music\ZZ_Sponsorship\Sponsor - Release My Super.mp3"" DURATION=""00:30"" PLAYCOUNT=""2"" LASTPLAYED=""2024-09-25 15:22:02"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"


1727245109785.png


Contents of 3 Wed_14-59.m3u8

#EXTM3U
C:\Music\ZZ_News-Weather\40011 - News Intro A.mp3
C:\Music\ZZ_News-Weather\40016 - NRN News.mp3
C:\Music\ZZ_News-Weather\40021 - News Outro.mp3


Same thing at 3:19pm

"3:19:00 PM";scheduler;"Starting event ""[AdScheduler]""";
"3:19:00 PM";scheduler;"Schedule: [[AdScheduler]] 3 Wed_15-19.m3u8 (C:\RadioBoss\AdPlaylists\3 Wed_15-19.m3u8)";"C:\RadioBoss\AdPlaylists\3 Wed_15-19.m3u8"
"3:19:00 PM";scheduler;"Inserted 7 tracks from 3 Wed_15-19.m3u8";"C:\RadioBoss\AdPlaylists\3 Wed_15-19.m3u8"
"3:19:00 PM";;"Sponsor - Kieser";"C:\Music\ZZ_Sponsorship\Sponsor - Kieser.mp3";"<TRACK SKIPREPORT=""False"" LISTENERS=""0"" IDENT="""" ARTIST=""Sponsor"" TITLE=""Kieser"" ALBUM="""" YEAR="""" GENRE=""Other"" COMMENT="""" FILENAME=""C:\Music\ZZ_Sponsorship\Sponsor - Kieser.mp3"" DURATION=""00:30"" PLAYCOUNT=""4"" LASTPLAYED=""2024-09-25 15:19:00"" INTRO=""0.00"" OUTRO=""0.00"" LANGUAGE="""" RATING=""0"" BPM="""" TAGS="""" PUBLISHER="""" ALBUMARTIST="""" COMPOSER="""" COPYRIGHT="""" TRACKNUMBER="""" F1="""" F2="""" F3="""" F4="""" F5="""" />"
"3:19:04 PM";playback;Pause;


The other studio which has an identical playout (we sync updates periodically) didn't do the same thing at the same time.

"2:59:00 PM";scheduler;"Starting event ""[AdScheduler]""";
"2:59:00 PM";scheduler;"Schedule: [[AdScheduler]] 3 Wed_14-59.m3u8 (C:\RadioBoss\AdPlaylists\3 Wed_14-59.m3u8)";"C:\RadioBoss\AdPlaylists\3 Wed_14-59.m3u8"
"2:59:00 PM";scheduler;"Inserted 3 tracks from 3 Wed_14-59.m3u8";"C:\RadioBoss\AdPlaylists\3 Wed_14-59.m3u8"
"3:15:16 PM";system;"Command (API): load 88.3 Southern FM.sdl";
"3:19:00 PM";scheduler;"Starting event ""[AdScheduler]""";
"3:19:00 PM";scheduler;"Schedule: [[AdScheduler]] 3 Wed_15-19.m3u8 (C:\RadioBoss\AdPlaylists\3 Wed_15-19.m3u8)";"C:\RadioBoss\AdPlaylists\3 Wed_15-19.m3u8"
"3:19:00 PM";scheduler;"Inserted 7 tracks from 3 Wed_15-19.m3u8";"C:\RadioBoss\AdPlaylists\3 Wed_15-19.m3u8"

It inserted the tracks and waited in our blue studio, but auto fired in our red studio.

I checked at 4:19pm and it didn't auto fire in the red studio despite all the settings being identical between the breaks.


1727245435489.png


This is not happening in the older version (7.0.4.0).
 
We were not able to reproduce it, and review of the relevant code did not show any issues. So I'm not sure what can be done at this point. Do you use the latest RadioBOSS 7.0.7?
 
We were not able to reproduce it, and review of the relevant code did not show any issues. So I'm not sure what can be done at this point. Do you use the latest RadioBOSS 7.0.7?
Yes, 7.0.7 is where it happens, 7.0.4.0 it doesn't.

It is intermittent - the computers are identical and one studio will auto fire while the other doesn't. It went a whole day without issue and then two breaks in a row had the auto fire behaviour in one studio but the other one (and laptops) didn't do it. The settings in the file are the same as shown above.

It has happened in both studios though at different times, just not the same time usually.
 
It is intermittent - the computers are identical and one studio will auto fire while the other doesn't. It went a whole day without issue and then two breaks in a row had the auto fire behaviour in one studio but the other one (and laptops) didn't do it. The settings in the file are the same as shown above.
I'm afraid there's nothing we can really do about it at this point (if an error doesn't reproduce and code review does not show anything, there's nothing to fix), I'm sorry, maybe you should wait for the next update to see how it performs.

You may also consider turning off the "Legacy" option and start the events manually when needed.
 
We've recently upgraded our systems to the latest version, and this bug has resurfaced. As mentioned above, it's inconsistent, but has no happened for a few days in a row at different times.

I have turned off the legacy option to see if that helps. Could you please remind me what that option enabled?

Screenshot 2026-01-18 at 3.54.09 pm.png


Is it different to these 2 options?

Screenshot 2026-01-18 at 3.54.35 pm.png


Screenshot 2026-01-18 at 3.55.40 pm.png
 
Sorry, update - I've had to turn that option back on as with it off, the ads wouldn't load in the playlist. It would count down to the event, but the playlist wouldn't populate with the ads - it just stayed blank. So I assume that is what the advanced option enables?

I've done some testing with running every event manually (using run now button), and it doesn't seem to produce the error. So it seems to be exclusive to the event loading based on a set time.

Also checked logs and you can see that the ads started the moment they were loaded, as the "Inserted 5 tracks from..." matches the time of the "Sponsor - Cyan Bar A" track playing. You can also see that earlier, the playlist was in a stopped state (3:18:35 PM)

Screenshot 2026-01-18 at 4.33.01 pm.png
 
Last edited:
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