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Author Topic: Error code 2999 (No description  (Read 528 times)

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ys

  • Posts: 15
Error code 2999 (No description
« on: March 11, 2019, 07:37:18 AM »
Hi,
after 13 hours of playing the mp4 files in a good way
The error appears
"Unable to play! Error code 2999 (No description"
And the player crashes. I would appreciate your help. Thanks!

djsoft

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Re: Error code 2999 (No description
« Reply #1 on: March 11, 2019, 02:37:13 PM »
Are those video or audio files?
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

ys

  • Posts: 15
Re: Error code 2999 (No description
« Reply #2 on: March 11, 2019, 03:16:06 PM »
Video (mp4)

djsoft

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Re: Error code 2999 (No description
« Reply #3 on: March 12, 2019, 12:53:34 PM »
RadioBOSS uses codecs installed in Windows to play the video files and when a codec gives an error, RadioBOSS will show it as error 2999. Unfortunately, there's nothing we can really do about it.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

ys

  • Posts: 15
Re: Error code 2999 (No description
« Reply #4 on: March 12, 2019, 01:41:41 PM »
Ok. Thank you

Sebastian.to

  • Experienced user
  • Posts: 126
  • GER maintainer / DE Übersetzer
Re: Error code 2999 (No description
« Reply #5 on: March 19, 2019, 06:30:58 AM »
If not yet done you can try installing additional codecs.
Try K-Lite: https://www.codecguide.com/download_kl.htm
« Last Edit: March 19, 2019, 08:08:06 AM by vk1337 // Basti »
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ys

  • Posts: 15
Re: Error code 2999 (No description
« Reply #6 on: March 19, 2019, 08:04:53 AM »
What does this software do?

Sebastian.to

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Re: Error code 2999 (No description
« Reply #7 on: March 19, 2019, 08:07:30 AM »
What does this software do?
installing additional codecs.
... the basic version of K-Lite fit your needs, I think.
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ys

  • Posts: 15
Re: Error code 2999 (No description
« Reply #8 on: March 19, 2019, 08:09:23 AM »
I'll check. Thank you!

Sebastian.to

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Re: Error code 2999 (No description
« Reply #9 on: March 19, 2019, 08:10:13 AM »
You're welcome. :)
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ys

  • Posts: 15
Re: Error code 2999 (No description
« Reply #10 on: March 20, 2019, 08:52:16 AM »
I installed Kodak and unfortunately it did not help. After 13 hours the video gets stuck.

Sebastian.to

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Re: Error code 2999 (No description
« Reply #11 on: March 20, 2019, 09:18:57 AM »
I'm sorry, that it doesn't help.
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