Bug With RadioBoss

[NounosSon]

Came home today and found radioboss like this. It stopped after playing 2 seconds of a song. It didn't crash. It just stopped playing and the scheduler kept running.

 

[djsoft]

Looks very strange.
Are you using a real soundcard or it's a "no sound" encoding?

 

[NounosSon]

I am using no sound card for my monitor soundcard.

 

[djsoft]

I am using no sound card for my monitor soundcard.

But there is sound card for Main output?
From the screenshot it seems that the playlist just stays on pause...

 

[NounosSon]

Yes there is sound for the main outport. RadioBoss paused the playlist by it self.

 

[pety]

Our RB crashed. I think it is becouse of the track (mp3) conversion. I put a song with that conversion, to tell me if it is good.

I couldn't send it in attach. The track has over 7MB. The link for download is : http://min.us/myXLkJsM

 

[djsoft]

Yes there is sound for the main outport. RadioBoss paused the playlist by it self.

Are you sure it paused by itself? I've never seen anything like this before... Please check the report for that day for "pause" entries. The default hot key for pause is space, so probably someone clicked it by accident.

Our RB crashed. I think it is becouse of the track (mp3) conversion. I put a song with that conversion, to tell me if it is good.

I couldn't send it in attach. The track has over 7MB. The link for download is : http://min.us/myXLkJsM

This track plays fine here, so I think the problem is somewhere else. It turns out, the RB can crash on some systems when "Overlay playback" is used in the scheduler. Do you have any events with "Overlay playback" used?
Also, are you using the "Restart program if it crashes or hangs" feature? It should handle those cases.

 

[pety]

This track plays fine here, so I think the problem is somewhere else. It turns out, the RB can crash on some systems when "Overlay playback" is used in the scheduler. Do you have any events with "Overlay playback" used?
Also, are you using the "Restart program if it crashes or hangs" feature? It should handle those cases.

No "Overlay playback",
No "Restart program if it crashes or hangs".
I'll check the second option.

 

[djsoft]

This track plays fine here, so I think the problem is somewhere else. It turns out, the RB can crash on some systems when "Overlay playback" is used in the scheduler. Do you have any events with "Overlay playback" used?
Also, are you using the "Restart program if it crashes or hangs" feature? It should handle those cases.

No "Overlay playback",
No "Restart program if it crashes or hangs".
I'll check the second option.

The "restart..." feature will automatically restart the program in case of crash. So your station will never be down. If you often leave it unattended, I strongly recommend using this option.

 

[NounosSon]

Yes there is sound for the main outport. RadioBoss paused the playlist by it self.

Are you sure it paused by itself? I've never seen anything like this before... Please check the report for that day for "pause" entries. The default hot key for pause is space, so probably someone clicked it by accident.

It did it again last night. I checked the log and there was no pause or stop command. It just stoped by it self. I am the only person who uses this computer.

 

[djsoft]

Yes there is sound for the main outport. RadioBoss paused the playlist by it self.

Are you sure it paused by itself? I've never seen anything like this before... Please check the report for that day for "pause" entries. The default hot key for pause is space, so probably someone clicked it by accident.

It did it again last night. I checked the log and there was no pause or stop command. It just stoped by it self. I am the only person who uses this computer.

Did you try to start any track in the playlist after it happened - will it play?

 

[NounosSon]

Yes there is sound for the main outport. RadioBoss paused the playlist by it self.

Are you sure it paused by itself? I've never seen anything like this before... Please check the report for that day for "pause" entries. The default hot key for pause is space, so probably someone clicked it by accident.

It did it again last night. I checked the log and there was no pause or stop command. It just stoped by it self. I am the only person who uses this computer.

Did you try to start any track in the playlist after it happened - will it play?

Yes. I went to the next track and it played fine.

 

[djsoft]

Yes. I went to the next track and it played fine.

That's good. I thought that it stopped because audio engine went down, but it's not.
Maybe, you should just turn on the Silence Detector with the "Play next track" action, so it'll tale care of the issue?
We can't reproduce this problem. There are several RadioBOSS instances running on several machines, but all of them are completely fine. None of them were "paused" like in your case. Until the problem reproduced, it cannot be fixed... I'm sorry.

 

[NounosSon]

Yes. I went to the next track and it played fine.

That's good. I thought that it stopped because audio engine went down, but it's not.
Maybe, you should just turn on the Silence Detector with the "Play next track" action, so it'll tale care of the issue?
We can't reproduce this problem. There are several RadioBOSS instances running on several machines, but all of them are completely fine. None of them were "paused" like in your case. Until the problem reproduced, it cannot be fixed... I'm sorry.

Alright. I will try the option you said and see how that works. Thank you for the help.