You need to specify administrator password in order to retrieve stats from the Shoutcast server. Please open encoder options, navigate to Metadata tab and specify administrator password there.
If you broadcast using DJ account, RadioBOSS connects to AutoDJ software and takes stats from there... In this case stats will be zero. It's a limitation in RadioBOSS - the next versions will allow using "Statistic Realys" to cover this situation.
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