Statistics stopped showing

[KBRadio_THP]

I have been with the same service for a number of years and used the RadioBoss software just as long. We recently switched servers, remaining with Icecast and it was a seamless transition with one exception. I no longer see the listener statistics. I know they are tracked directly off the server because i can see that data, but it does not show in RadioBoss. I did notice it said Icecast 2, is that the issue possibly?

 

[djsoft]

Depending on the server, it may be requires to configure the statistic relays: https://manual.djsoft.net/radioboss/en/statistic-relays.htm
You should ask your provider for the details.