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Author Topic: Radiologger  (Read 196 times)

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garryww

  • Posts: 3
Radiologger
« on: December 02, 2019, 05:01:59 PM »
Good Morning from 3RPC community radio.
We currently run Radiologger 3.0.2.0 on windows 7 computer and we get the error message as per the attached screenshot
This happens often but a know particular time
Can you make any suggestions on how to fix this, please?

djsoft

  • Administrator
  • Posts: 9818
    • http://www.djsoft.net
Re: Radiologger
« Reply #1 on: December 03, 2019, 07:36:55 AM »
The error message states "Not enough storage is available to process this command", this typically means that there is not enough disk space.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

Cocux

  • Posts: 3
Re: Radiologger
« Reply #2 on: December 03, 2019, 10:29:57 AM »
Good Morning from 3RPC community radio.
We currently run Radiologger 3.0.2.0 on windows 7 computer and we get the error message as per the attached screenshot
This happens often but a know particular time
Can you make any suggestions on how to fix this, please?


Hi,
We are a radio network from Romania, with 40 stations nationwide.
We have the same problem with Radiologger version 3.3.2.0.
It crashes several times a day, with the same error as you posted.
Although, according to the bugreport file, there is "free disk space : (C:) 307,27 GB"
So, there is other problem that the software is crashing, not free space on disk

djsoft

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Re: Radiologger
« Reply #3 on: December 03, 2019, 10:35:04 AM »
The error message is pretty clear on what's wrong. Are there any other drives in the system that have no free disk space?
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

Cocux

  • Posts: 3
Re: Radiologger
« Reply #4 on: December 03, 2019, 11:00:15 AM »
Hi,
As you can see in the picture, there is one fixed disk, with two partitions, the system partition, and the recovery partition. The computer is a HP Elite 8300 CMT.
It's so clear that the free space on the C: drive is more than 300 GB.

djsoft

  • Administrator
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    • http://www.djsoft.net
Re: Radiologger
« Reply #5 on: December 04, 2019, 04:37:58 AM »
We are not able to reproduce the problem here. Please try the following: click Settings->Open Settings Folder, open the Log folder and check the size of the "RadioLoggerArchive.xml" file. From the error message, it seems that it's unable to copy this file due to its large size.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

Cocux

  • Posts: 3
Re: Radiologger
« Reply #6 on: December 04, 2019, 05:08:03 AM »
Hi,
I got a different error message, it's about the logger.xml.bak file, please see the picture
RadioLoggerArchive.xml has 14 KB, and logger.xml has 2 KB.
Also the program crashes and restarts itself many times, as you can see in the log file

djsoft

  • Administrator
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    • http://www.djsoft.net
Re: Radiologger
« Reply #7 on: December 04, 2019, 06:11:01 AM »
Can you please specify what recording source do you use? If possible, please post a screenshot of RadioLogger settings window, we'll try to run it with the same settings to reproduce the problem.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

garryww

  • Posts: 3
Re: Radiologger
« Reply #8 on: December 04, 2019, 04:33:07 PM »
Good Morning,
Hope this is the information you require

djsoft

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Re: Radiologger
« Reply #9 on: December 05, 2019, 02:55:33 AM »
Yes, thank you, we'll check where the problem is.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net

garryww

  • Posts: 3
Re: Radiologger
« Reply #10 on: December 08, 2019, 05:04:21 PM »
Good Morning
Unfortunately, the Radiologger crashed again
I have attached a screenshot
Regards
Garry

djsoft

  • Administrator
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    • http://www.djsoft.net
Re: Radiologger
« Reply #11 on: December 10, 2019, 04:45:57 AM »
The version you use is old, please consider updating to the latest RadioLogger 3.3.2.
Dmitry  •  DJSoft.Net Team  •  Email: support@djsoft.net