ubmchicago
Member
Here's another issue: uploading from a phone vs uploading from a desktop/laptop. For whatever reason, when you upload the exact same filename, it tends to duplicate in the CMS. Is there a way to rectify this?
RadioBOSS Cloud
- Thread starter djsoft
- Start date
There can't be two files with the same names in the same folder. Maybe, they are subtly different, e.g. some characters are changed, or a space added - something that's not immediately noticed.
You can also run "Reindex music" command (Media section, at the top) to force update the files list.
ubmchicago
Member
the thing is, the filename is literally character for character the same, but shows up as a totally different file, even with me having the overwrite option on.
jharris171185
Member
Hello,
I'm not sure what the problem is, or how it happened, but the clock in RB Cloud is off by approximately two minutes. That is now causing problems with the timed events I had set up and working so well before. I noticed this a few days ago, but figured it would fix itself but it has not. My pc and phone show 10:06 am, and rb cloud is showing 10:04. Not sure by how many seconds also it could be off since pc and phone do not show seconds.
Whatever has gone wrong here, I really need that fixed like yesterday. If I can't count on the time to remain stable, then the service is useless, because I depend on those events triggering as expected. As I am typing this, pc clock shows 10:08 and rb now says 10:06.
Things were working fine just the other day.
I am on server c3.
I'm not sure what the problem is, or how it happened, but the clock in RB Cloud is off by approximately two minutes. That is now causing problems with the timed events I had set up and working so well before. I noticed this a few days ago, but figured it would fix itself but it has not. My pc and phone show 10:06 am, and rb cloud is showing 10:04. Not sure by how many seconds also it could be off since pc and phone do not show seconds.
Whatever has gone wrong here, I really need that fixed like yesterday. If I can't count on the time to remain stable, then the service is useless, because I depend on those events triggering as expected. As I am typing this, pc clock shows 10:08 and rb now says 10:06.
Things were working fine just the other day.
I am on server c3.
Can you please specify account username and also file name and where it's located so we can check?
This should be fixed now.
RadioBOSS Cloud 1.7
What's new
What's new
- Added "Limit event duration" feature in the Scheduler
- Search in Media improved, it searches in the folder and all subfolders
- Added hot key (Ctrl+Up/Down) to move items in the playlist
- Fixed Nowplaying widget, next track title sometimes was incorrect
- Sorting by start time in the events list now takes date into account
- Minor UI improvements
jharris171185
Member
Hello,
Time is fixed. Not sure what caused the offset, but it might be good to implement an hourly time check to sync things back up to the right time if something should cause this to happen again.
When editting a playlist, under media, ctrl + up arrow does not seem to be moving items in the playlist. Also, even though I try to add items, this also is not working as expected.
Time is fixed. Not sure what caused the offset, but it might be good to implement an hourly time check to sync things back up to the right time if something should cause this to happen again.
When editting a playlist, under media, ctrl + up arrow does not seem to be moving items in the playlist. Also, even though I try to add items, this also is not working as expected.
ubmchicago
Member
Got another problem with the update. The CMS will not allow us to add a rotating track folder to the playlist we set up - giving us a 500 Internal Server Error
I have a few errors too. The playlist folders cannot be deleted Error code 500 is displayed. It is also not possible to move files (error code 500). It is also currently not possible to add folders to the track list, error code 500 is also displayed here. And I also noticed that the upload is a bit slower today.
Taylor Dixon
New member
Drag & Drop files from one folder to another no longer works. Gives error code.
For some odd reason the server did not properly update the time. It happens rarely, but happens.
It moves the selected item, not focused. You need to select it then use the hot key to move it.
jharris171185
Member
Okay, I've tried that, but with the NVDA screen reader, it does not work. It may be conflicting with another nvda keyboard command? I really don't know. I will try logging in with my ipad and connected bluetooth keyboard, and see if that works with Voiceover, but at least on Windows, running the NVDA screen reader, that does not work.
Wheslley
Member
Next song continues showing those types of files that we marked not to send the title to the transmission, it would be important to show only song titles and not ids, commercials and radio vignettes...
The scripts are cached on the server so it takes some time for the update to take effect. You don't need to do anything, just wait some time. You can also try hitting Ctrl+F5 to force reload the page and all the scripts.
Please try focusing the file, then hit Space key to make it selected, does moving work this way?
Thank you for letting us know, this should be fixed in the next update.