Commercial DTMF Start not working

shake7

New member
Hello to all, im using RadioBOSS Advanced 6.1.1.0, im trying to start an AD break only with DTMF, detected in Input 1, the start DTMF is not working but the end DTMF yes, what can be happening? Cheers.
 

djsoft

Well-known member
Staff member
it is detected well, C434, but its the same, the START DTMF doesnt works, but the END COMMERCIAL DTMF (4434) is working well, so i dont understand the problem. I tried to put the same DTMF for START and END but is not working too.
Please ensure that Start Time is set correctly, that is, it looks for the tone at the correct time.
 

shake7

New member
Please ensure that Start Time is set correctly, that is, it looks for the tone at the correct time.
It is correctly set, but it is not working too. Also: i insert a 1 minute wait time (in case the DTMF is delayed) but after 5 seconds it deletes himself... It is very rare what happens with the DTMF here...
 

djsoft

Well-known member
Staff member
It is correctly set, but it is not working too. Also: i insert a 1 minute wait time (in case the DTMF is delayed) but after 5 seconds it deletes himself... It is very rare what happens with the DTMF here...
Please show screenshot of the event window, and also Settings->DTMF area, maybe something's wrong there.
 

shake7

New member
Please show screenshot of the event window, and also Settings->DTMF area, maybe something's wrong there.
1658335695621.png

1658335736062.png
 
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