Control Server Error

dave2015

New member
I'm new here, the control server is showing offline...there's no place to restart server like i had seen before. is it currenty down ? Also can't  access any of my settings at the control server.
 

djsoft

Well-known member
Staff member
dave2015 said:
I'm new here, the control server is showing offline...there's no place to restart server like i had seen before. is it currenty down ? Also can't  access any of my settings at the control server.
Can you please give more details on this issue?
 

dave2015

New member
where you see "general, Server. auto DJ, etc. on this url...its not being shown on my browser...it says station offline.

http://v2.radioboss.fm/support/unable-to-listen-to-the-stream/
 

djsoft

Well-known member
Staff member
Your AutoDJ is not enabled and there's no live source connected, which means there's nothing broadcasting, and the station is offline. You need to either enable AutoDJ or broadcast live from your PC.
 

dave2015

New member
oh i see...i have put a few mp3 songs in the media folder from filezilla...i'm not sure if this is the correct folder to store the mp3s. how do I enable the auto DJ ? Again the settings are not being shown on my browser.
 

dave2015

New member
also the shoutcast streaming auto server site at

http://s2.radioboss.fm:8576/index.html

Says  Unauthorized when i try to login there

Also at the control server it says....

Logged in as: (my name) (DJ)
 

djsoft

Well-known member
Staff member
dave2015 said:
oh i see...i have put a few mp3 songs in the media folder from filezilla...i'm not sure if this is the correct folder to store the mp3s. how do I enable the auto DJ ? Again the settings are not being shown on my browser.
The mp3's should be in the media folder, that's correct. Please follow this guide to set up AutoDJ: http://v2.radioboss.fm/?p=727

dave2015 said:
also the shoutcast streaming auto server site at

http://s2.radioboss.fm:8576/index.html

Says  Unauthorized when i try to login there

Also at the control server it says....

Logged in as: (my name) (DJ)
To log in to server use username: admin and your main password for Centova control panel.
 

dave2015

New member
I don't think your understanding what i mean..the control setting to stop and restart server are not showing up when i login to the control panel.
 

djsoft

Well-known member
Staff member
dave2015 said:
I don't think your understanding what i mean..the control setting to stop and restart server are not showing up when i login to the control panel.
Please contact support@radioboss.fm regarding this - specify what credentials you're using to login. It could be that you're logging in as using DJ account and that DJ account doesn't have a permission to start/stop the server.
 

dave2015

New member
Yes that was the problem....I was logging in with my DJ password instead of my user account password.
After I enabled the Ato DJ I get this eeor when i tryto start server...

Stream could not be started: Unable to prepare playlist for source startup: Error creating playlist: No tracks exist in the active playlists for this account.

I do have 5 mp3 tracks in the media folder so not sure what the error is.
 

pety

Active member
dave2015 said:
I have done all of that still getting error message...i have let support know this as well.
Ask Dmitriy to access your PC with Teamviewer to help you.
 

djsoft

Well-known member
Staff member
dave2015 said:
I have done all of that still getting error message...i have let support know this as well.
The error message says "No tracks exist in the active playlists for this account." which means that you didn't add any tracks to any of the playlists. Please carefully follow each step in this manual http://v2.radioboss.fm/?p=727 - the playlist management is in the end of the guide. Note that all steps in the guide are necessary, otherwise it will not work.
 

dave2015

New member
When i go to auto DJ then media the tracks are there...so its another problem i need to fix.


djsoft said:
dave2015 said:
I have done all of that still getting error message...i have let support know this as well.
The error message says "No tracks exist in the active playlists for this account." which means that you didn't add any tracks to any of the playlists. Please carefully follow each step in this manual http://v2.radioboss.fm/?p=727 - the playlist management is in the end of the guide. Note that all steps in the guide are necessary, otherwise it will not work.
 

djsoft

Well-known member
Staff member
dave2015 said:
When i go to auto DJ then media the tracks are there...so its another problem i need to fix.


djsoft said:
dave2015 said:
I have done all of that still getting error message...i have let support know this as well.
The error message says "No tracks exist in the active playlists for this account." which means that you didn't add any tracks to any of the playlists. Please carefully follow each step in this manual http://v2.radioboss.fm/?p=727 - the playlist management is in the end of the guide. Note that all steps in the guide are necessary, otherwise it will not work.
The files are uploaded but you did not add them top any of the playlists. You need to drag-drop them to playlists (on the left).
 

dave2015

New member
Thanks its working now...finally...i thought there was something simple i needed to do.


djsoft said:
dave2015 said:
When i go to auto DJ then media the tracks are there...so its another problem i need to fix.


djsoft said:
dave2015 said:
I have done all of that still getting error message...i have let support know this as well.
The error message says "No tracks exist in the active playlists for this account." which means that you didn't add any tracks to any of the playlists. Please carefully follow each step in this manual http://v2.radioboss.fm/?p=727 - the playlist management is in the end of the guide. Note that all steps in the guide are necessary, otherwise it will not work.
The files are uploaded but you did not add them top any of the playlists. You need to drag-drop them to playlists (on the left).
 
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