Re-conexión a cadena cuando no hay tono Dtmf

GRFM

New member
Hola buenas tarde, estoy probando su soft y he detectado un problema en mi caso. Estoy conectado a una cadena y las desconexiones de 3:30 min. se hacen por dtmf, el problema viene cuando por algún motivo la cadena no emite el tono de re-conexión, ¿como conecto de nuevo a la cadena cuando pasen los 3:30 min.?

Una opción sería que cuando llegue el tono de desconexión automáticamente se iniciara una cuenta atrás con el tiempo necesario y pasado ese tiempo se conectara a cadena aunque no le llegue el tono de regreso.

Un saludo
 

GRFM

New member
Sorry,

Hello good afternoon, I am testing your soft and I have detected a problem in my case. I am connected to a chain and the disconnections of 3:30 min. are made by dtmf, the problem comes when for some reason the chain does not emit the tone of re-connection, how do I connect back to the chain when the 3:30 min. passes?

One option would be that when the disconnect tone arrives, a countdown will automatically start with the necessary time and after that time it will be connected to a chain even if the return tone does not reach it.

Greetings
 

djsoft

Well-known member
Staff member
When an event is started by DTMF tone, it will play until end DTMF tone arrives, or until all tracks from the event are played.
 

GRFM

New member
The problem that I raise comes if the return tone is not received, if the disconnection lasts 3:30 minutes and there are only 2 commercials that last 30 seconds + 30 seconds and then a random musical theme is programmed for filling, it would go from the duration of the disconnection and at the end of the musical theme and return to the chain, there would be a lag because the musical theme that is playing on the chain would already be started
 

djsoft

Well-known member
Staff member
The problem that I raise comes if the return tone is not received, if the disconnection lasts 3:30 minutes and there are only 2 commercials that last 30 seconds + 30 seconds and then a random musical theme is programmed for filling
If the tone is not received, the software will not know when to disconnect, so it just plays the event in full. What other solution could there be?
 

GRFM

New member
As I mentioned, if it were possible to start a simultaneous countdown with the event when receiving the disconnect tone, when the scheduled time is automatically scheduled, it would be connected to a chain even if the reconnection tone is not received
 

GRFM

New member
El tono de desconexión siempre se recibe, pero el tono de reconexión a veces no llega y existe el problema con (en mi caso) con Radio Boss
 

Litri

New member
Solo hay dos tonos que detecta RadioBOSS: para iniciar el evento y para finalizar el evento. Si no se detecta el tono de inicio, se puede hacer que el evento comience por tiempo, puede leer más sobre esto aquí: https://manual.djsoft.net/radioboss/en/starting_events_by_dtmf_signal.htm
Hello good, you are not talking about the starting tone, but rather, the tone at the end of the advertising block, (final tone or reconnection) if the header fails (mother station) in sending the RECONNECTION tone, as we know when we have to reconnect ?? It is not possible to set a fixed time for RECONNECTION, when the disconnection tone is sent at the end of the musical themes (delayed) and a countdown of the time set by the channel for advertising is needed, that is, from when the disconnection tone arrives until 180s of advertising arrive and reconnects alone or automatically to the header.
 

Litri

New member
lo ideal es que los tonos se programen como intro, desconexión y reconexión en el outro, el problema es que el outro lo emite después del comercial y debe enviarlo después del relleno y en el horario establecido para la publicidad, es decir, el outro It debe saltar al final del tiempo estipulado para las desconexiones, por ejemplo 3min. y de esta forma toda la cadena iría perfectamente sincronizada con la cabecera o estación madre.
 
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