Re-conexión a cadena cuando no hay tono Dtmf

GRFM

New member
Hola buenas tarde, estoy probando su soft y he detectado un problema en mi caso. Estoy conectado a una cadena y las desconexiones de 3:30 min. se hacen por dtmf, el problema viene cuando por algún motivo la cadena no emite el tono de re-conexión, ¿como conecto de nuevo a la cadena cuando pasen los 3:30 min.?

Una opción sería que cuando llegue el tono de desconexión automáticamente se iniciara una cuenta atrás con el tiempo necesario y pasado ese tiempo se conectara a cadena aunque no le llegue el tono de regreso.

Un saludo
 

GRFM

New member
Sorry,

Hello good afternoon, I am testing your soft and I have detected a problem in my case. I am connected to a chain and the disconnections of 3:30 min. are made by dtmf, the problem comes when for some reason the chain does not emit the tone of re-connection, how do I connect back to the chain when the 3:30 min. passes?

One option would be that when the disconnect tone arrives, a countdown will automatically start with the necessary time and after that time it will be connected to a chain even if the return tone does not reach it.

Greetings
 

djsoft

Well-known member
Staff member
When an event is started by DTMF tone, it will play until end DTMF tone arrives, or until all tracks from the event are played.
 

GRFM

New member
The problem that I raise comes if the return tone is not received, if the disconnection lasts 3:30 minutes and there are only 2 commercials that last 30 seconds + 30 seconds and then a random musical theme is programmed for filling, it would go from the duration of the disconnection and at the end of the musical theme and return to the chain, there would be a lag because the musical theme that is playing on the chain would already be started
 

djsoft

Well-known member
Staff member
The problem that I raise comes if the return tone is not received, if the disconnection lasts 3:30 minutes and there are only 2 commercials that last 30 seconds + 30 seconds and then a random musical theme is programmed for filling
If the tone is not received, the software will not know when to disconnect, so it just plays the event in full. What other solution could there be?
 

GRFM

New member
As I mentioned, if it were possible to start a simultaneous countdown with the event when receiving the disconnect tone, when the scheduled time is automatically scheduled, it would be connected to a chain even if the reconnection tone is not received
 

GRFM

New member
El tono de desconexión siempre se recibe, pero el tono de reconexión a veces no llega y existe el problema con (en mi caso) con Radio Boss
 
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