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Yes, this is correct. Basically, both those metrics calculate the number of connections made to the server during the specified time period. "Listeners" metric in the downloadable reports shows how many listeners were connected to the server when a music track was started.

You can open the Logs section to see what happens every 60 minutes, it will state that the event started and what happened next. From the settings, the event will launch every 60 minutes at :00 minute every hour. Please also ensure that the scheduler is turned on (checkbox is located above the...

This will be added in one of the future updates. The comments will be inside the playlist, so are not be visible until the playlist is loaded. You can see the time when the playlist is supposed to play from its file name - it has day of the week and time there.

OK, I'll add this for the future improvements list, this will be considered for the next updates.

Transitions are controlled in Settings / Crossfades. You can create different file types and have different transition settings for them (e.g., do not mix ads with other tracks): https://www.radioboss.fm/support/radioboss-cloud/using-file-types/

If this is needed for the new ads, you can probably create several typical presets, that you will use as a starting point when a new ad is added. I'm not sure yet if the feature to edit grid for multiple ads at once will be added soon, I'm sorry.

In this case it looks like it doesn't have enough time to preload. Check if you have preloading enabled (it is by default): Settings, General, Advanced configuration, "Playlist - preload next track".

Converting this to a tree is way too much work that I doubt will pay off :) It can prelisten first track if there are multiple tracks I think.

Against repeats - repeat protection rules. They should not bee to strict (so that the program has more freedom in choosing tracks).

During playback, RadioBOSS will preload the next track so that it starts instantly. This is done automatically, 5 seconds before the playing track ends. RadioBOSS doesn't have any means of synchronizing/caching remote folders entirely, this is out of the software's profile.

There are grid presets that you can find useful for this situation.

Looks like the problem is that Windows adds some security attribute like "Locked" file and then access to it is limited by Windows Defender.

Thank you, I recall we have tested this scenario in the past and it appeared to be working fine if I'm not mistaken. Does it still happen with RadioBOSS 7.1.5?

Interesting idea, I think this will be implemented somehow (an option in the Scheduler section perhaps). Currently you can use clearplaylist up command as suggested above.

Noted for the future updates, thank you. What if the ad has multiple items available, which one should it play? Also, prelisten option is available in the Ad Properties window when you edit it.

Currently, you can achieve the same result using the scheduler. It's a one time job mostly. The new module (see previous post) will ease this process in terms of scheduling the playlist generator.

This is possible using the scheduler commands e.g., set autointro off - and you can also enable/disable individual rules: https://manual.djsoft.net/radioboss/en/scheduler_commands.htm

There's no repetition if repeat protection rules are defined. This is what it's doing, but as there are other rules and filters involved, it sometimes has to choose a different track. Those rules will make no sense then, as people expect the rules to be followed otherwise what's the point of...

Please restart the software, if the message appeared it will not go away. This is older version, please check how this works with the most recent version. There are lots of changes between the major versions.

It's not a big deal to add this, the big question is how to actually use it, add more settings, e.g. for voice tracks use intro/outro set 1, for other reasons use set 2?