Encoder Problems ?

Aroma

New member
Hi there
since i get Radio boss i have problems with streaming
when i listen the streams it seems every 30 sec the track jumps 3sec like a cut in a vinyl
dont now whats the problem i use the latest version
on a
Server:
AMD Athlon 64 X2 3400+
Dual-Core 2x 1.8 GHz
4 GB DDR2 (667 MHz)
stream runs with
with 256kbps
 
You should check your network connection, this can happen if it works slower that 256kbps.
Also, you can send us a stream address (to support@djsoft.net) so we could check what's going wrong with it.

And, I see topic named "Encoder Problems ?", it's confusing... do you listen to stream (i.e. playin URL), or do you stream yourself?

Thank you.
 
I think it's still a good idea to check internet connection everywhere (server upload speed and, from where you're listening, download speed).
Because skips are usually happen if connection is slower than stream.

BTW, what format are you using to broadcast?
 
As I already answered in the email, this problem is confirmed and currently we're working on solution.
 
We have the same problem (I suppose) since a couple of day.
Especially in the afternoon (italian time that means GMT + 1) our streaming "jump".
And one more issue (it's not a great period for us :-/ ): in the afternoon as well RadioBOSS skips some scheduled task.
As you can see in the attached report, there'a task scheduled from 7.59.30 AM every our entitled "SETTE PER UNO". The last time it starts correctly is at 14.59.30 but after that... nothing. We forced it to start after 5pm.

What about?
 

Attachments

I suppose you're using the latest version (if not, please get an update here: http://www.djsoft.net/enu/update.htm).
Please describe, what is "streaming jump".
When it skips scheduled tasks, I see you're using the "repeat every" feature, how much times repeat is set, and, what other options are activated? And, what start time is set for this task? (will be better is you post a screenshot with task settings here).
Thank you!
 
here it is the screenshot required. thanks.
 

Attachments

  • task skipped.JPG
    task skipped.JPG
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Need an update on this issue. In the first message you said, that task is scheduled from 7.59.30 AM every hour. On the screenshot we see that it's start time is 16.59.36 (or 4.59.36 PM) which is different from the first message. The task from the screenshot doesn't suppose to start at times  we have in the report you attached (14 repeats from 16.59.36 - the last time task will start is 07.59.36).
Please give more info on this.
Thank you.
 
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