RadioBoss Advanced Edition NOT Playing MP4 Videos

DJSTU

Member
Yesterday I purchased an Advanced Edition copy of RB in order to play MP4 files directly in RB without having to convert them to MP3 first. This would save me time, or so I thought, as I would not have to take the further step of MP3 conversion.
However this turned out to be a complete and utter disaster as in
Win 7 - Ultimate
Win 7 - Pro
it just didn't work in either... no video file would play at all. In fact in a 10 item Playlist, RB just ground to a dead halt once it hit the video file, it didn't jump over it.
In Win 7 - Pro it came up with Error Code 2004.
In Win 7 - Ultimate it came up with "Access violation at address 00795FCD in module 'radioboss.exe'. Read of address 00000000".

"Video Playback Support" was enabled in Options/Video.

Is there something I am missing here ? As this seemed to be an important major feature of Advanced Edition (alongside User Access Control).
 
Last edited:

djsoft

Well-known member
Staff member
Video support is severely limited, that's why we advice to test it before buying. There are some good news however, we will be reworking it soon.
 

DJSTU

Member
I think you mean "advise".
I did not come across anything suggesting to test it first. If I did I would have been taken aback, as the version comparative list showed "Video Playback" and "User Control" as being the main (and only) reasons to purchase this Advanced Edition.
It shocked me to find that it doesn't do this (video playback), thus there is little point in having an "Advanced Edition" that is barely advanced at all. To be honest this was deceptive advertising, saying that a product will do something, and when it doesn't, it is not good from a credibility point of view for RadioBoss.
I do hope you will take notice and listen to what I am saying here. I am not saying it just for the fun of it, its important that you do take notice. It throws up the issue of trust in RadioBoss.

I hope that when say you will "reworking it soon" you will mean just that and get this issue sorted out.
 

djsoft

Well-known member
Staff member
The video support become worse in RadioBOSS 6.0 for technical reasons, a fix will be available in the next update. We'll also release a preview version with a video fix so that you and other users who need video playback can get it working without waiting for the next 6.0.5 update.
 
Top