Scripts Not Following Pathnames for FTP Downloads & File Directory

[Worship Jesus Radio]

I am trying to schedule our programs for airing, but two error messages keep appearing.

I am scheduling the download of the daily longform programs with FTP addresses you gave me last month.

I am following the script, but for some reason now the scripts are not following the directed path, but trying to save to a folder I never specified.

I am using the same script for two other programs and they are downloading and saving to the correct files and directories.

See Screenshot.

 

[djsoft]

I am using the same script for two other programs and they are downloading and saving to the correct files and directories.

It could be that you try to download the file that does not exist on the server (the first error message).

The second error message is not seen in full on your screenshot, but it appears that it's trying to save the file to C:\Program Files and by default software (including RadioBOSS) does not have access to this folder - you should specify another location where it saves the file.

 

[Worship Jesus Radio]

Good morning Dmitry:

I am using the script you provided for ftp downloads. I am not trying to download a file which isn't on the server, because I can clearly see the files on the server. I am also using the same script to download from a different server, and the script works without the errors.

What I am trying to explain is that the script is changing the specified directory to save the file to. I did not direct the script to try to save to the RadioBoss directory. The script is directed to another directory on my system, but when it is processing the command it is CHANGING the directory on its own.

Each time I attempt the download with the correct directory and file saving information, the script is changing the destination directory on its own.

I can e-mail a copy of the script to you to help you understand what I'm trying to explain.

 

[djsoft]

but when it is processing the command it is CHANGING the directory on its own.

It can't do this. The only reason why it happens is incorrect command syntax, e.g. you have a space in your path and did not quote it.
If path contains spaces, it should be quoted:
download http://... "C:\Path to\file"

 

[Worship Jesus Radio]

Dimitry:

I followed your new instructions, but now there is a new error message:

"Download file error: Failed to change directory."

Please help, as we have to air these programs for our station partners, and I am unable to add the programs to programming.

Thank you.

 

[djsoft]

I've sent you the complete download command in answer to your support ticket - does it work?

 

[Worship Jesus Radio]

Yes, I used the new one, and it is saying that the download error "failed to change directory". I tried the script over and over and keep getting the same error.

 

[djsoft]

Yes, we've made more tests for your case, and the problem is that RadioBOSS does not support spaces in folder names when you download files over FTP.

We'll do something about this limitation in the next update.

 

[Worship Jesus Radio]

Thank you for additional testing.

Please, is there a projected date for the new update release?

 

[djsoft]

Please, is there a projected date for the new update release?

There are no minor updates planned for version 5.6, so I think this fix will go to RadioBOSS 5.7, beta should be released in November.

 

[Worship Jesus Radio]

Ok.

Thank you.

 

[Worship Jesus Radio]

Yes, we've made more tests for your case, and the problem is that RadioBOSS does not support spaces in folder names when you download files over FTP.

We'll do something about this limitation in the next update.

Dmitry: This is just a friendly reminder that we are waiting for the fix you referenced in the upcoming update this month. Please include this fix for it is not possible for us to retrieve many programs due to the servers filenaming structure include spaces. Thank you for your help.
Prince

 

[djsoft]

The next update will be RadioBOSS 5.7, the issue you reported should be addressed there.

 

[Worship Jesus Radio]

Thanks!!!!