Issue With Software

[daveh]

Hello
We have two issues pop up this morning reported by the email system

'Monitor' Device init error: No description (-1)
Encoder died (output 2) - possibly unsupported format. Restarting...

Would you be able to advise what I need to look for to see what is going on please

Thank you
Dave

 

[djsoft]

'Monitor' Device init error: No description (-1)

Please open Settings->Playback and make sure the correct sound card is selected for "Main soundcard".

Encoder died (output 2) - possibly unsupported format. Restarting...

This can be a result of the first issue... If it's not resolved after you fix the sound card problem - please send a screenshot of Encoder settings.